![]() ![]() We haven't watched TV on that thing for a year now because it's such a pain. It's been dropping recordings and intermittently rebooting at the most inconvenient times. My wife and I are ready to throw our NextBox 2.0 out the window. You may have an issue if you don't want to (or can't) change your plan. I suppose it's a bit of a warning for anyone else potentially on older legacy packages. Hopefully down the road I can sort this out.Īnyways, thanks for listening to the rant. There must be others on my plan that will want the box. I was going to call back and complain out of spite and principal, but I think it probably is best to wait a few weeks/months to let the reps get familiar with the situation. I don't even care that much about 8 tuners, but I need some hardware that can handle the software. So don't leave a customer who has the top of the line package, with full internet, home phone and 2 cells to rot with some out of date hardware! So it seems clear that the 3.0 is replacing the 2.0. In fact, on Rogers site, they don't even show the 2.0 anymore. ![]() Just replace what is essentially the same equipmentĪnd 2: This Nextbox 3.0 isn't some alternate, or higher tier service. (Plus what if there weren't any 2.0 boxes in stock!)ġ: I'm not trying to downgrade my plan at all. It is behaving better than my old unit, but I'm not very happy. So I ultimately left with a replacement 2.0 for now. Then he says that because it just launched today, it may be a computer glitch, and maybe somebody in the future can override the issue. Apparently it's difficult to even tell me what I pay for my TV portion of my bill, and how much a new plan would be, or if I even can change my plan (due to any possible contracts). I just want to know if that's a possibility, and if it will cost me extra, etc etc but get nothing but a bunch of "humms", and blank stares at the computer. I try and get some info on exactly what this promo provides me, and if I can't just change my plan to a "compatible" one. They can only give me a replacement 2.0 because the new box isn't compatible with my "promo". Says the 3.0 isn't compatible with my plan. The local store rep had all the equipment in front of me, and as he goes to save the changes on my account, the computer is giving him an error. But hey! Nextbox 3.0! Good timing right? Nope. ![]() I've been meaning to go in and swap for another box for a couple of weeks. my official external extender has disconnected itself multiple times requiring a power cycle, I've had to power cycle the box itself 3 times this week due to it becoming unresponsive, etc etc. etc.īy Nextbox 2.0 has been a piece of garbage (surprise), however lately it's been worse than normal. I'm on the Nextbox (2.0) "Diamond" package, with Internet, a free tablet, etc. ![]()
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